A.I has changed the way businesses used to work in all sectors such as banking, legal, health and insurance. In the wake of pandemic, legal tech has come forward as a helping hand. All the businesses worldwide have adopted newer ways of conducting business and fulfilling business demand. 

The legal sector too stands no exception. In the last few years, legal tech adoption has have been increased twofold in majorly all law firms. Legal tech has acted  for law firms, where legal functionality like reviewing paperwork or contracts is done in a matter of a few clicks. Legal tech has enabled a more streamlined work process for law firms. 

Modern law firms and in-house counsel continue to find new solutions for better productivity and efficiency. A report suggested a major percentage of efficiency is still lacking in a law firm’s in-house teams because of workload and mismanagement.

It’s crucial to have the right tools and solutions, like matter management software, to combat this workload and maintain a clear flow of work-life management. 

What is the matter management software?

Matter management software gives help to the attorneys to maintain a clear workflow with organized information through maintaining all parts of litigation. 

Matter management software solutions are tools to combat and manage the process during litigation. A matter and its entire matter information like the sort of case, the attorney on the case, legal documents, calendar, evidence, financial data, bills, and e-discovery are managed and tracked by the firm throughout the matter lifecycle. 

5 Common Challenges Lawyers Face In Law-Firms

  • Decentralized Information

The inability of firms to share information with the complete team in real-time is one of the major issues in law firms. Scattered Client details stored and managed across attorney emails and spreadsheets may be a hurdle in effortless client service.

  •  Hurdle for Collaboration

In the pandemic, a lot of businesses move to remote locations and when a distinct set of employees works sequentially, it results in a waste of your time, delay, and inefficiency, leading to firms being unable to do their best for their cases.

  • Risk of Missing Deadlines

Using multiple legal calendars throughout the firm results in chaos and the risk of missing critical deadlines, which further leads to miss management and inefficiency. Set individual  reminders for separate tasks and monitor performance without any hassle. 

  • Build on Manual Procedures

Sorting through an inventory of folders and files to make sure the firm is sending the foremost current legal instrument may be a waste of your time. This sort of activity is time-consuming and burdening and leads to a high volume of emails, phone calls, and team meetings to see and double-check on files, tasks, and deadlines.

  • Progress in Operational Efficiency

The attorney needs systems and processes for better planning and proper optimization of resources. Not being able to use tech solutions for firms creates a longer finishing cycle and resources are not fully utilised.

How can lawyers overcome these challenges and substantially decrease the stress of work?

  •  Uncomplicated Information Management 

The more you recognize your clients, the higher you’ll be ready to give them a robust legal defense pay off. You would like to maneuver beyond the sticky notes and disorganized filing cabinets and begin using modern legal technology. Modern software gives you ‘pre-defined templates’ to make sure you gather/document all the knowledge, accurately quantify and categorize matter data for straightforward future reference, and make that data available across departments.

With matter management software for corporate departments, this all becomes a possibility; it allows you to store a huge number of client matters and any critical information regarding them.

With the sorted organization of your e-discovery, evidence, documents, and forms.

Access to their files is even more convenient than before thanks to the cloud, so regardless of who helps the customer in question, they’ll have equivalent actionable information instantly available.

  • Improved Client Service

Your time is effective, but so are your clients. Moreover,  your clients should not experience issues that require resolution. They’re going to be unhappy unless that issue is often taken care of quickly.

With matter management software, as soon as clients contact your firm, your employees are going to be ready to retrieve all available activity concerning the intake or matter, and at that point, find a solution to litigation. When an already dealt case comes to you again, your experienced attorneys, armed with past information and history, are going to be ready to locate an answer within seconds because of an accessible database of potential issues within the software itself which makes the work almost seamless to conquer.

With matter management software, client service should become an effortless job. You do not have to worry about clients’ calls to urge an update about their case, nor will you have to chase them for critical information. 

  • Effective Automation

Along with the crucial details of any matter, there are many smaller tasks that have got to be completed for everything to function correctly. Smaller details like forms, addresses, and emails got to be filled out. Legal documentation has to be done — these smaller tasks are a time-consuming, yet vital aspect of the matter process.

The matter management solution removes the burden of administrative tasks off the shoulders of your employees . This means that your staff is going to be ready to focus more on their efforts towards closing matters and resolving customer pain points, while the automated case management modules look out of the small print.

  • Seamless Collaboration

Automatically stored communication allows you to look at emails, calendars, and call details in one easily accessible place. Your attorney should be ready to create, edit, and co-author documents alongside their staff. Add that to the power for multiple teams to access equivalent information; it skyrockets the quantity of achievable progress.

Attorneys, in-house legal teams, and corporate departments can share valuable matter information and still funnel them down the lifecycle to urge the specified results of closing a case. Every staff can now tag to urge the proper information to the proper individual. With this newfound ease, the team can seamlessly work together to enhance the rock bottom line.

  • Increase your Law Firm’s Revenue 

Running a firm presents many business challenges, especially for a little firm with limited resources. However, the vital key to profitable practice is effectively using obtainable resources. Technology is often challenging and confusing with many hurdles, but it is implanted correctly and it is an exceptional tool for an attorney. 

Gone are the times of fixing networks, configuring individual PCs, upgrading software, adding specialized servers, security, and providing remote access combined to make sophisticated systems that were hard to take care of.

Features that matter management software offers-

Every detail, documents, contacts, calendar events, emails, tasks are available in a single central and organized location. Track matter in real-time improves organizational efficiency

With Matter Management software, you can maintain all client details whether it’s a firm or an individual, you can store all them together, in a centralized place, access them at a glance, you can also customize your client detail information and add them to matter.

With matter management software, you can store, edit and access all your documents, including emails, forms, motions, pictures, emails, etc. With cloud storage, you never have to worry about running out of space. Matter management software also offer pre-made templates so that you dont have to worry about creating every document from scratch 

Track your deadlines through a legal calendar, with matter management software. You can set reminders and manage your tasks timely and make the most out of your billable hours. Lawyers can sync multiple calendars to

Track and record all the details of matter and matter timeline through matter management software. Track changes related to motion, tasks, notes, and events and add the case status to have every matter related aspect updated.

Log in your client history and data through an easy-to-access client portal. Record emails and messages to a client’s communication log, and add notes directly to the client’s profile.

Manage all your litigation tasks in a centralized place, view and customize your today, late, completed and upcoming tasks list accordingly. Assign your tasks to staff and ensure your task visibility according to roles. 

With matter management software and COA feature, strategise your case by creating a cause list and missing no crucial evidence. With COA draft precise and thorough pleadings .

Uncover the facts smartly using matter management software, eliminating the need for countless documents. With the eDiscovery feature, you can electronic deposition modernizing your law practice has become easy. No more juggling with witnesses and no more explaining large copies of papers to your clients have everything on the cloud. Have faster and seamless eDiscovery experience and review each document fast and thoroughly. 

Matter management software empowers attorneys to get hold of effective motion writing strategies for winning cases and enhances the legal productivity of in-house legal counsels and meets deadlines at the best.

Keep all your legal research in one place with matter management software. Create legal research globally and easily attach the same to your matters to create effective cases and pinpoint everything important to your litigation process.

Track all your evidence effectively by strongly storing each of them from custody in the courtroom. Capture all your shreds of evidence and unveil the truth by revealing facts and figures streamlined in our cloud-based evidence management software for in-house legal departments.

  • Client Portal 

With a seamless and easy-to-use client portal in matter management software for  in-house legal departments and law firms can easily get a hold of client communication, clients and attorneys can easily view their details through attaching their matters to client details and stay in the loop with their clients all the time. Clients can track the progress of the case and contribute wherever needed, and attorneys can communicate and share documents with clients. Keeping all parties informed and less nervous.

Summing up 

Being a lawyer is a great responsibility with stress and countless tasks to be accomplished. Working in a stress-free work environment can substantially increase your efficiency and maintain a clear and streamlined workflow in your legal operations. Matter management software companies also offer enterprise-level solutions for big law firms. Enterprise legal management solutions do not limit its benefits and are specifically made to cater to such needs and make legal operations seamless and efficient and reduce overhead costs. Also, you can completely customize your features to align with your old IT model. Adapting to a matter management software for in-house legal teams will allow you to have extra time and organized practice.