{"id":25704,"date":"2021-09-20T11:32:01","date_gmt":"2021-09-20T11:32:01","guid":{"rendered":"https:\/\/www.mattersuite.com\/blog\/?p=25704"},"modified":"2026-05-14T06:47:24","modified_gmt":"2026-05-14T06:47:24","slug":"collaboration-in-the-claims-litigation-process","status":"publish","type":"post","link":"https:\/\/www.mattersuite.com\/blog\/collaboration-in-the-claims-litigation-process\/","title":{"rendered":"Collaboration in the Claims Litigation Process: A Primer for Claims and Litigation Executives"},"content":{"rendered":"\n

There is no denying that collaboration tools have taken the foundation in many firms and the practice of solo practitioners. A generation of technology has arrived that enables people across firms and between employees to connect and work together more efficiently and accurately.<\/p>\n\n\n\n

And, it\u2019s showing real results. According to a report, a 20 to 30 percent increase in productivity is realized in firms using online collaboration tools and digital workplaces.<\/p>\n\n\n\n

Collaboration tools and solutions are also effective at providing for a better workplace environment and employee retention. Law firms that communicate effectively are 4.5 times more likely to retain the best employees, according to research. Conversely, there are downsides for law firms that are slow to adopt collaboration tools<\/p>\n\n\n\n

Collaboration in Claims Litigation<\/h2>\n\n\n\n

So how does collaboration help organizations and solo attorneys<\/a> with the difficult process of managing claims litigation? This is an important question for litigation professionals to ask before investing in such tools or solutions.<\/p>\n\n\n\n

In claims litigation, there’s no more important need for collaboration than within the relationship between claims executives and therefore the attorneys they keep. And yet, in most current claims environments, no technology encourages or supports a collaborative process.<\/p>\n\n\n\n

Claims handlers and their attorneys may collaborate broadly on the phone, on the other hand, they revert to their technology platforms to do their respective work. Communications between the parties are by email and phone calls. They work side by side, but not together, in their preferred technology. They need to frequently \u201ccheck-in\u201d with one another to ascertain what the opponent is doing.<\/p>\n\n\n\n

Collaborative tools like litigation management solutions in this environment can provide an enormous amount of efficiency and productivity including:<\/p>\n\n\n\n